Terms of Service

Last updated: March 1, 2026

1. Acceptance of Terms

Welcome to FairOffer. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and FairOffer ("we," "us," or "our"), governing your access to and use of the fairoffer.com website, 1800fairoffer.com, and all related services, features, and content (collectively, the "Service").

By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Service. You must be at least 18 years of age and have the legal capacity to enter into binding contracts to use the Service.

2. Description of Service

FairOffer is an online marketplace that connects motivated home sellers with verified real estate investors. Through the Service, sellers can submit their property details and receive competitive cash offers from matched investors.

FairOffer is NOT a real estate brokerage, real estate agent, or buyer of properties. We are a technology platform that facilitates connections between sellers and investors. We do not buy, sell, or own any properties listed on the platform. We do not negotiate on behalf of any party, and we do not provide real estate brokerage services.

The Service includes, but is not limited to:

  • Property submission and listing for sellers seeking cash offers.
  • An automated matching engine that connects properties with qualified investors based on location, budget, property type, and other criteria.
  • A platform for investors to review properties and submit cash offers.
  • A trust score system that rates investor reliability based on past performance.
  • Subscription tiers that provide investors with enhanced access and features, including early access to new listings ("First Look").
  • Notification services via email and SMS to alert users of relevant activity.

3. User Accounts

Registration

To access certain features of the Service, you must create an account. You may register as either a Seller or an Investor. During registration, you agree to provide accurate, current, and complete information about yourself and to keep this information updated.

Account Accuracy

You are responsible for ensuring that all information associated with your account is accurate and truthful. Providing false, misleading, or fraudulent information is a violation of these Terms and may result in immediate termination of your account.

Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. FairOffer will not be liable for any loss or damage arising from your failure to protect your account credentials.

4. Seller Terms

Property Submission

By submitting a property through the Service, you represent and warrant that you are the legal owner of the property or are authorized to act on behalf of the owner, and that you have the legal right to sell or facilitate the sale of the property.

Accuracy of Information

You agree to provide accurate and complete information about your property, including its address, condition, size, and any known defects or issues. Intentionally providing false or misleading property information is a violation of these Terms and may result in removal of your listing and termination of your account.

No Guarantee of Offers

FairOffer does not guarantee that you will receive any offers on your property. The number and quality of offers depend on investor interest, market conditions, property characteristics, and other factors beyond our control. Submitting a property through the Service does not create any obligation on the part of FairOffer or any investor to make an offer.

Seller Responsibility

You are solely responsible for evaluating and deciding whether to accept any offer received through the Service. FairOffer does not provide advice on whether to accept or reject any offer. We strongly recommend that you consult with a licensed real estate attorney, financial advisor, or other qualified professional before accepting any offer or entering into any transaction.

No Exclusivity

Submitting a property through FairOffer does not create an exclusive listing arrangement. You are free to list your property through other channels, work with real estate agents, or sell your property independently at any time.

5. Investor Terms

Verification Requirements

Investors may be required to provide proof of funds and other documentation to verify their ability to close transactions. FairOffer reserves the right to deny or revoke access to the Service for any investor who fails to provide adequate verification or who provides fraudulent documentation.

Offer Obligations

When you submit an offer through the Service, you represent that you have the financial capacity and genuine intent to close the transaction at the offered amount and on the stated terms. Submitting frivolous, misleading, or bad-faith offers is a violation of these Terms and may result in account suspension or termination.

Once a seller accepts your offer, you are expected to proceed with the transaction in good faith and in a timely manner. Failure to honor accepted offers will negatively impact your trust score and may result in account restrictions.

Trust Score System

FairOffer maintains a trust score system that evaluates investor reliability based on factors including, but not limited to: proof of funds verification, close rate, average close speed, deal history, and seller reviews. Your trust score is visible to sellers and may influence your placement in offer rankings.

FairOffer reserves the right to adjust the trust score algorithm and methodology at any time. Trust scores are calculated in good faith but are not guaranteed to be error-free. FairOffer is not liable for any decisions made by sellers based on trust scores.

6. Fees and Payments

Seller Pricing

The Service is free for sellers. There are no fees to submit a property, receive offers, or use the seller features of the platform.

Investor Subscription Tiers

Investors may access the Service through the following subscription tiers:

  • Standard (Free): Access to properties after the 24-hour First Look window, basic email notifications.
  • First Look ($199/month): 24-hour early access to all new properties, instant SMS alerts, priority placement in seller offer views, and a trust score boost.
  • First Look Pro ($499/month): All First Look features plus access to unlimited markets, dedicated account management, and API access for automated offers.

Payment Processing

All payments are processed securely through Stripe. By subscribing to a paid tier, you authorize us to charge the applicable subscription fee to your payment method on a recurring monthly basis until you cancel. You may cancel your subscription at any time through your account settings or by contacting us. Cancellations take effect at the end of the current billing period.

Refund Policy

Subscription fees are generally non-refundable. However, if you believe you are entitled to a refund due to a billing error or Service malfunction, please contact us at support@fairoffer.com and we will review your request on a case-by-case basis.

7. Intellectual Property

FairOffer's Intellectual Property

The Service, including its design, features, functionality, software, text, graphics, logos, trademarks, and all other content created by FairOffer (collectively, "FairOffer Content"), is owned by or licensed to FairOffer and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the FairOffer Content without our prior written consent.

User Content

You retain ownership of any content you submit through the Service, including property information, photos, descriptions, and other materials ("User Content"). By submitting User Content, you grant FairOffer a non-exclusive, worldwide, royalty-free, transferable license to use, display, reproduce, and distribute your User Content solely for the purpose of operating and improving the Service. This license terminates when you delete your User Content or your account, except where retention is required by law or for legitimate business purposes.

8. Disclaimers

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS FAIROFFER'S OBLIGATIONS AND YOUR RIGHTS.

  • Not a real estate agent or broker: FairOffer is not a licensed real estate agent, broker, or brokerage firm. We do not represent any party in a real estate transaction and do not owe fiduciary duties to any user.
  • Not legal or financial advice: Nothing on the Service constitutes legal, financial, tax, or investment advice. You should consult with qualified professionals before making any decisions regarding the sale or purchase of real property.
  • No guarantee of sale: FairOffer does not guarantee that any property will receive offers or be sold through the Service. We do not guarantee the accuracy of property valuations, investor trust scores, or any other information provided through the Service.
  • No guarantee of investor performance: While we implement verification processes and maintain a trust score system, we do not guarantee that any investor will honor their offer, close a transaction, or perform as represented.
  • As-is basis: THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. FAIROFFER DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL FAIROFFER, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF FAIROFFER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL FAIROFFER'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO FAIROFFER IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

10. Indemnification

You agree to indemnify, defend, and hold harmless FairOffer, its officers, directors, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with:

  • Your access to or use of the Service.
  • Your violation of these Terms.
  • Your violation of any applicable law, regulation, or third-party right.
  • Any content you submit through the Service, including property information and offers.
  • Any real estate transaction entered into through or facilitated by the Service.
  • Any dispute between you and another user of the Service.

11. Dispute Resolution

Informal Resolution

Before filing any formal legal proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service informally by contacting us at support@fairoffer.com. We will attempt to resolve the dispute informally within 30 days. If the dispute is not resolved informally, either party may proceed as described below.

Binding Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Commercial Arbitration Rules. The arbitration shall be conducted by a single arbitrator in the state in which FairOffer maintains its principal place of business, or at another mutually agreed-upon location.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs associated with the arbitration, except as otherwise required by applicable law.

Class Action Waiver

YOU AND FAIROFFER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

Governing Law

These Terms and any disputes arising out of or related to the Service shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles.

12. Termination

You may terminate your account at any time by contacting us at support@fairoffer.com or through your account settings. Upon termination, your right to use the Service will immediately cease.

FairOffer reserves the right to suspend or terminate your account and access to the Service, without prior notice or liability, for any reason, including but not limited to:

  • Violation of these Terms.
  • Submission of fraudulent, misleading, or inaccurate information.
  • Failure to honor accepted offers or complete transactions in good faith (for investors).
  • Engaging in abusive, harassing, or illegal conduct on the platform.
  • Non-payment of applicable fees.

Upon termination, the following provisions shall survive: Sections 7 (Intellectual Property), 8 (Disclaimers), 9 (Limitation of Liability), 10 (Indemnification), and 11 (Dispute Resolution).

13. Changes to Terms

FairOffer reserves the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you through the Service or via email. Your continued use of the Service after the effective date of the revised Terms constitutes your acceptance of the changes.

If you do not agree to the revised Terms, you must stop using the Service and terminate your account. It is your responsibility to review these Terms periodically for any updates.

14. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us: